Shipping policy

Shipping Policy

Fast, Safe, and Reliable Delivery Worldwide

Thank you for shopping with CP STORE! We are committed to delivering your tech gadgets as quickly and efficiently as possible. Below is everything you need to know about our shipping process.

1. Processing Time 📦

  • Ready to Ship: All orders are processed within 1–3 business days.

  • Operating Hours: We ship Monday through Friday. Orders are not processed or shipped on weekends or major holidays.

  • Notification: You will receive a confirmation email as soon as your order is received and another once it has been handed over to the carrier.

2. Shipping Time 🚚

  • Global Delivery: Due to high demand and our commitment to quality checks, please allow up to 2 weeks for your order to arrive.

  • Tracking: Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow your package every step of the way.

3. Shipping Locations 🌍

  • Worldwide Shipping: We currently ship to almost every corner of the globe!

  • Verification: If you are unsure if we can deliver to your specific location, please reach out to our support team, and we will double-check for you.

4. Shipping Rates 📫

  • Checkout Calculation: Shipping charges are calculated based on your location and will be clearly displayed at checkout.

  • Free Shipping: Keep an eye out for our Free Shipping offers on qualifying orders or during special promotions!

5. Delays & Issues ❗

We aim for perfection, but sometimes things happen that are beyond our control (such as customs inspections, carrier delays, or extreme weather).

  • Our Support: If your order has not arrived within 2 weeks, please don't hesitate to contact us.

  • Contact: Email us at support@store.chanpenh.com and we will investigate the status of your package immediately.

Contact Us 💬

Need help with your shipment? Our friendly human support team is ready to assist:

  • Email: support@store.chanpenh.com

  • Phone: 081964169

  • Hours: Monday – Friday | 9:00 AM – 6:00 PM (GMT+7)

CP STORE – Making Tech Fun & Affordable Since Day One! 🚀